Effective working arrangements

Working with other organisations to deliver Train to Gain can have many benefits but making partnerships work can be difficult. Partner organisations often have different ways of working, different priorities and conflicting values.

You need to set a clear communication strategy that outlines working arrangements to ensure you all work together effectively and on an equal footing throughout the training programme or project such as Train to Gain. It is used to establish and manage on-going communications. This will involve documenting how information will be disseminated to, and received from, all stakeholders in the project. It will identify the way communication will take place, and when. Using a formal method will ensure understanding and compliance from all members of the partnership.

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Service-level agreement (SLA) checklist (76 KB)Downloadable file
Checklist items that should be included in a service level agreement

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